Custom Items

As our products are predominantly handcrafted and made to order, custom items cannot be refunded or returned. It is imperative to double-check the spelling of names and selected finishes when placing an order for custom items. Once production has begun, we cannot accept cancellations or returns for these personalized pieces.

Quality Issue Handling

Given the handmade nature of our products, slight variations are inherent and contribute to the uniqueness of each item. We strive for excellence in every piece we create, but we kindly ask for your understanding in the event of minor discrepancies.

Contact Us

For any questions or further clarification regarding our shipping and returns policy, or to learn more about our handcrafted, made-to-order products, please do not hesitate to get in touch with us at support@fistudioart.com